Cancellation & Refund Policy

Billing periods

FrontLoop plans are prepaid in Indian Rupees through Cashfree. Each payment activates your plan for a 30-day period; renewing the same plan before it ends adds 30 days to your current end date. Plans do not renew automatically; your card or UPI account is never debited without a new payment from you.

Cancellation

You can stop using FrontLoop at any time by not renewing. Your plan stays active until the end of the current 30-day period, after which automated replies stop. You can also disconnect your WhatsApp number from Settings at any time.

Refunds

Duplicate or erroneous charges are refunded in full to the original payment method. For any other refund request, email trueattendly@gmail.com with your registered email and Cashfree order ID, and we will review it.